TRADESHIFT - System Status:

The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.

Welcome to Firmenich's Tradeshift Network

Dear valued supplier,

Sustainable development is at the heart of our values at Firmenich and e-invoicing is a key part of our ability to reduce the use of paper and increase efficiency.

We are pleased to announce that we are launching our new e-invoicing platform, Tradeshift, and that we are in the process of transitioning our suppliers onto it.

It allows you as a supplier to track the status of all your invoices at each stage, and ensures you get paid on time.

You will find on this page all the necessary information on how to use the platform and get started with e-invoicing via Tradeshift. Both Firmenich and Tradeshift are committed to supporting your company with this transition: the “Knowledge base” is available to answer your questions, as well as Tradeshift Support via the “Assistance” icon.

We will communicate the rollout timeline to your company in the near future.

We look forward to working with you on this new platform and enhancing our partnership in the coming months.

Sincerely,

Jean-Louis Dambreville, VP Global Purchasing

Alvin Williams, VP Global Indirect Purchasing

& Ewa Manzano-Jarczewska, VP ICS & Finance & Accounting Standards and Projects

Learn more

Integration

Assistance

Knowledge Base

Benefits of using Tradeshift

Tradeshift increases invoicing accuracy and improves visibility to the payment process and status through an easy-to-use web-based platform.

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Send invoices

Create invoices that are simple and professional quickly and easily

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Sustainability

Environmentally friendly invoicing

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Transparency

Visibility into the invoicing process

Getting Started with Tradeshift

We built a short guide on how to get started quickly!

Click on this picture to learn about the most important steps invited suppliers should take while and after responding to the invitation email of their customer.

To assist our vendors with their Tradeshift journey, we have created support documentation. Click here to access it.

Your journey to join Tradeshift

Do not create an account without an invitation email from Firmenich!

Click here to view an example of an invitation email

Once your account has been activated and you have logged in to Tradeshift, you will need to enter some information about your account to ensure your business with Firmenich goes smoothly.

We will guide you every step of the way in the Support App →

Validation Rules

Validation rules have been set up by Firmenich to reduce the number of queries relating to invoices which can delay payments.

These rules ensure that all necessary information is included on your invoices.

Details of the rules for Firmenich can be found here

Need Help?

	Once you have activated your account, you will be able to access Support articles by clicking on this Knowledge Base icon.
	For onboarding related queries, contact Firmenich.supplier.onboarding@Firmenich.com
	For queries related to one of your documents, you can contact Firmenich by using the "Contact document receiver" functionality directly from the document
	For technical queries and first-time login issues, please use the Assistance form found here .